Customer story: The Market at Grelen

About the business

  • Type: Cafe, Retail, Catering, Farm
  • Location: Somerset, VA
  • POS: Square
  • Payroll: Quickbooks

grelen-flowers

Background

Located in Somerset, VA on the beautiful 600-acre Grelen nursery, The Market at Grelen is a unique destination that offers a wide variety of services, including: a casual cafe, garden shop, workshops & events, pick-your-own fruit, and much more.

Grelen does a little bit of everything, from weddings to Sunday brunch to running a gardening shop, and based on the reviews, it does them all exceedingly well. Guests were wowed by the “beautiful place, hospitable staff, and delicious food.” Grelen even earned rave reviews some guests that had planned their wedding during a hurricane!

The problem

Prior to finding Homebase, Emmie was using Google Spreadsheets to schedule employees at Grelen. It was complex and time consuming to plan shifts.

grelen-salmon-burger

How Homebase helped

“There are a lot of different roles here, and with Homebase I’m able to schedule if you’re working an event, in our shop, in our cafe, or if you’re working a catering event remotely. I can schedule that all in one place. Everyone knows what their role will be that day.”

Homebase made tracking hours a lot easier, and managing my labor budget. Plus, it’s easier for me to communicate the schedule to everyone. Everyone has the app, and gets the email alerts. It’s really easy to pass along any schedule changes.

| Owner at The Market at Grelen

With all the time she saved, Emmie and her staff can continue to focus on providing amazing guest experiences for people like Erinn, who said that Grelen “blew her socks off!”

grelen-events

 

 

Related posts

The Ins and Outs of Paper Schedules for Small Businesses

Feeling overwhelmed by managing your team’s shifts? You’re not alone. Many small business owners and managers wrestle with scheduling complexities….

Read article

A New Way To Communicate With Your Team: Shift Notes

Shift notes are the unsung heroes of smooth operations. They capture all the critical information between shifts, ensuring nothing falls…

Read article

Modernize Labor Tracking: 5 Tips for Small Businesses

Labor tracking is a divisive topic, but time and labor management are critical to the financial well-being of any small…

Read article

Grow Into 2024 With These 7 Small Business Start up Loans

Every small business needs some capital to get started. Loans for startup businesses come in all shapes and sizes, but…

Read article

How to Start a Small Business in 2024 in 7 Actionable Steps

If you’ve considered opening a small business, we’ve got a good feeling that 2024 is your year. Despite worries over…

Read article

How to Grow Your Small Business: 10 Tips to Help You Scale Without the Spend

Rarely do the things we set out to accomplish in this life remain exactly the same as when we first…

Read article
Effortlessly schedule and track your team's time with Homebase.
Try our basic plan free, forever.
Try Homebase for free